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With that in mind, weve listed them in the order we think you should try.
After all, restarting your gadget takes much less work overall than doing a full reset.
Check it to check that themic mute buttonisnt pressed.
Also, double-check that background noise isnt obscuring your voice.
2. cycle your gadget
This is generally great advice for any technical hiccup youre experiencing.
Often, just restarting your gadget will fix whatever ails it.
With that in mind,unplug the devicefor 30 seconds at least.
Thenplug it back in.
If its battery-powered,remove the batteriesfor the same amount of time before putting them back in.
Restarting will often fix this, but, if it doesnt, then you should probably reset the Wi-Fi.
Tap ‘Change’next to Wi-Fi andfollow the on-screen prompts.
Also, confirm that your Echo is getting a good signal.
Youll see a menu of options.
If it was, then this is not the issue.
Update Alexa
Sometimes issues arise just because your gear needs a firmware update.
To do this, the unit needs to have a good internet connection and not be in use.
Since weve already checked the Wi-Fi, just verify its on and thenpress the Mute button.
Let it sit for up to an hour as it should automatically search and install any new software updates.
Check your manual as it differs based on the model.
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