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While a rite of passage, results day can be very stressful.
In these high-pressure moments, every second counts.
During peak times, when website traffic surges, users still expect a seamless experience and intuitive responses.
Even the slightest delays, glitches, or cumbersome processes can quickly lead to frustration.
This will allow for a seamless handling of heavy traffic loads without slowing down or crashing.
Investing in this kind of infrastructure will ensure that organizations can keep costs down without overpaying.
Senior Vice President & General Manager, Cloudways.
As a result, institutions must prioritize seamless integrations with multiple digital touchpoints as well as various gateways.
Boosting customer service
A major strategy for minimizing website friction is to deliver proactivecustomersupport.
Proactively addressing common concerns through well-crafted FAQs can also alleviate anxieties and provide students with readily available information.
All organizations should be empowered to make informed decisions and deliver personalized experiences that resonate with each individual user.
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